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Last updated: July 2026
The information provided on the Hout Bay Family Medical Clinic website, www.houtbaymedical.co.za, is intended for general informational and educational purposes only.
While reasonable care is taken to provide accurate and useful information, the content on this website should not be regarded as a substitute for professional medical advice, diagnosis, examination or treatment from a qualified healthcare practitioner.
Medical knowledge, recommendations and treatment options may change over time. Hout Bay Family Medical Clinic does not guarantee that all information on this website is complete, current or applicable to every individual.
Accessing this website, reading its content or submitting an online enquiry does not establish a doctor–patient relationship between you and Hout Bay Family Medical Clinic or any of its healthcare practitioners.
A doctor–patient relationship is only established once a practitioner has agreed to provide care and an appropriate consultation or clinical assessment has taken place.
No diagnosis, prescription, treatment plan or medical opinion should be inferred from the general information published on this website.
Every patient’s symptoms, medical history, medication, allergies and personal circumstances are different. Information that may be appropriate for one patient may not be suitable for another.
You should always consult a qualified healthcare practitioner regarding:
Do not stop, start or change prescribed medication based solely on information found on this website.
This website, its online forms, email addresses and social-media channels must not be used for medical emergencies or urgent medical advice.
If you or another person is experiencing a medical emergency, contact the appropriate emergency services immediately or proceed to the nearest hospital emergency unit.
Urgent symptoms may include, but are not limited to:
Hout Bay Family Medical Clinic cannot guarantee that online messages or emails will be read or answered immediately.
Submitting an appointment request, contact form or online enquiry does not confirm an appointment.
Appointments are only confirmed once the Practice has contacted you and expressly agreed to the date and time.
Information submitted through an online form may be used to respond to your enquiry, arrange an appointment or assist with related administration. You should avoid submitting unnecessary or highly sensitive medical information through a general contact form.
For urgent concerns, contact the Practice telephonically.
The services, treatments and procedures described on this website are provided for general information only.
The availability and suitability of any service will depend on factors including:
Mentioning a service on the website does not guarantee that it will be recommended or provided to a particular patient.
Medical treatment outcomes differ between patients. Hout Bay Family Medical Clinic does not guarantee that a consultation, medicine, procedure, treatment or lifestyle intervention will produce a particular result.
Any discussion of potential benefits, recovery or treatment outcomes is general in nature and must be considered alongside the risks, alternatives and individual circumstances explained during a consultation.
Patients remain responsible for following the instructions provided by their healthcare practitioner regarding laboratory tests, imaging, medication, referrals and follow-up appointments.
Patients should not assume that the absence of immediate communication means that a result is normal or that no further care is required.
Contact the Practice if you have not received expected results or if your symptoms persist, worsen or change.
This website may contain links to third-party websites, laboratories, pharmacies, medical-aid providers, booking systems, maps or other external services.
These links are provided for convenience only. Hout Bay Family Medical Clinic does not control and is not responsible for the accuracy, availability, security, content or privacy practices of external websites.
The inclusion of an external link does not necessarily imply endorsement of that website or its services.
Hout Bay Family Medical Clinic aims to keep its website available and its information reasonably accurate. However, the Practice does not warrant that:
Website content may be changed, corrected, updated or removed without prior notice.
To the fullest extent permitted by South African law, Hout Bay Family Medical Clinic, its practitioners, employees and service providers will not be liable for any loss, injury, damage, expense or adverse outcome arising from:
Nothing in this disclaimer excludes or limits any liability that cannot lawfully be excluded under South African law.
Personal and health-related information submitted through this website will be handled in accordance with applicable South African privacy and healthcare requirements, including the Protection of Personal Information Act 4 of 2013.
Health information is sensitive personal information. Users should only submit information that is necessary for the relevant enquiry or appointment request.
Further details are available in the Hout Bay Family Medical Clinic Privacy Policy.
Healthcare practitioners associated with Hout Bay Family Medical Clinic are responsible for practising within their professional scope and complying with applicable ethical and professional requirements.
The Health Professions Council of South Africa sets and maintains professional and ethical standards for registered healthcare practitioners.
Nothing on this website is intended to constitute misleading advertising, a guarantee of treatment outcomes or an improper comparison with another healthcare provider.
This disclaimer is governed by the laws of the Republic of South Africa.
Any dispute arising from the use of this website will be subject to the jurisdiction of the competent South African courts.
Questions about this disclaimer may be directed to:
Hout Bay Family Medical Clinic
Website: www.houtbaymedical.co.za
Physical address: 19 Brighton Street, corner of Brighton St and Albert Rd, Hout Bay, Cape Town, 7806 Western Cape, South Africa
Telephone: 021 790 3120
Email: reception@houtbaymedical.co.za
Information Officer: Practice Manager vernolia@houtbaymedical.co.za